We’re A Small Business and we Act Like it!

Jason Cohen in his blog post “You’re a little company, so start acting like one” wants small businesses to start putting themselves in the position of the customer and think about what they would rather see when they log on to a company’s website.

“Do you want to see useless garbage phrases or does she want to hear about how you totally understand her pain? Should you come off as a big, established, safe company or as a cool, passionate, small team who wants to make a difference? Should you hide behind “Contact Us” forms or display your phone number and Twitter account on your home page? Should you promote features and benefits you don’t really have implemented yet or should you promote your forums, blog, and weekly all-customer virtual meeting where everyone chimes in with feedback?  Be human. Stop hiding. Be yourself.”

So here you go, “we are small business specialists, technologists, geeks, gadget addicts and general lovers of people and technology.” This is who we are, we’re here to help and make your life as easy as possible in the technology world, putting you in touch with one of our tech guys  who fits your business perfectly.  You will always work with the same team so we get to know you and your business.

We aim to make IT do what it says on the tin and help train you to use it so you can eventually become independent of us – it’s sad to say goodbye but we will always be here if you decide you need us again in the future.

We are people with names and faces who do our best for you!

Dan at The Engine Room